Privacy Policy

RC Engineering Co., Ltd. (hereinafter referred to as "JRC Engineering") considers it an important corporate social responsibility to appropriately handle the personal information of customers, business partners, employees, etc., and implements the following initiatives.

Compliance with Laws and Regulations
When handling personal information, we will comply with the "Act on the Protection of Personal Information" and related laws, regulations, guidelines, etc.
Purpose of use of collected personal information
We will use the information only within the scope of the purposes for which you agreed to use it at the time of information collection.
Provision of personal information to third parties
We will not provide personal information to third parties except when we have received prior consent, when outsourcing business operations, or when there is a legitimate reason to do so.
Joint use of personal information
When sharing personal information within our group companies, we will clearly state the details of the shared use in advance and obtain consent before collecting the information.
Procedures for disclosure of personal information, etc.
For inquiries, disclosures, and corrections regarding personal information, please contact our "Customer Inquiry Desk Regarding Personal Information Protection."
Safety management measures
We will implement necessary security measures to protect personal information from risks such as unauthorized access, loss, leakage, destruction, and alteration.
Continuous improvement activities for personal information protection
To protect personal information, we will establish the necessary systems, provide education on the appropriate handling of personal information, and conduct regular reviews of these activities, striving for continuous improvement.
Revision of this policy
This policy will be revised and published as needed in response to changes in social conditions, such as amendments to relevant laws and regulations.

Established on January 1, 2026

Purpose of use of personal information

We will handle your personal information within the scope of the purposes described below.

(1) Customer personal information

When handling personal information, we will comply with the "Act on the Protection of Personal Information" and related laws, regulations, guidelines, etc.

To provide our customers with our products and services.
To improve our services to customers.
To inform customers about new products and services.
To answer customer inquiries.

(2) Products and services handled by our company

Development, manufacturing, implementation, sales, and operational support of software-related products and IT systems.
All other lawful businesses

About our website

Our website（http://www.jrce.co.jp/en/）allows you to use many of our services without disclosing your personal information (such as your address, name, telephone number, email address, or any other personally identifiable information). However, for some services, we may request that you provide personal information. In such cases, we will handle your personal information appropriately in accordance with our "Personal Information Protection Policy."

Access record

We record website traffic to understand user behavior. This data is used for statistical analysis to improve our website to better meet customer needs, and will not be used for any other purpose.

Links to other companies' sites

Our website may contain links to other companies' websites. As we generally have no involvement with these linked websites, please contact each company directly regarding their handling of personal information.

Use of cookies

Our website uses a technology called "cookies" on some pages to make your experience more convenient when you visit our website again. Cookies are a standard technology that allows web servers to identify your computer, and are used for purposes such as identifying your computer. You can disable cookies through your browser settings, but as a result, some of the services on our website may become unavailable.

Security when transmitting personal information

Our company uses SSL (encryption security) on our website to ensure the security of personal information submitted by customers. If you use an SSL-compatible browser, your personal information will be automatically encrypted during transmission.

Customer Inquiry Desk Regarding Personal Information Protection

If you wish to inquire about, disclose, or correct your personal information, please contact our customer service center listed below.

Inquiries

Please send any questions on this policy to General Inquiry Form.
Please select "Customer Inquiry Desk Regarding Personal Information Protection".