Our operations systems engineers will support the operation of your system.
Our specialized staff will handle a wide range of support tasks, including operating operations on your behalf and operating an in-house help desk.

System operation agency

We will operate your system on your behalf.

• Troubleshooting
• Inquiries to vendors on your behalf
• Master Data Management
• Managing your account
• Extraction and aggregation of database data

Help desk/inquiry support

We respond to inquiries about how to operate the system, etc.
The contents of inquiries are registered in a ticket management system and made visible.
The contents of inquiries are converted into knowledge and posted in the FAQ upon request.

• Inquiry response
• Ticket Management
• Knowledge creation
• FAQ posted